Total Care at Work

Total Care Desktop Protection

A monthly service that will provide:

  • Daily verification/remediation of anti-virus and spyware updates
  • Spyware/Trojan/virus detection & removal
  • Includes anti-virus and anti-spy Software
  • Patch management and service pack installation
  • Removal of junk files
  • Disk space monitoring
  • Comprehensive reporting of IT assets
  • Executive Management Summary reports

Total Care Remove Server Protection

A monthly service that will provide:

  • 24/7/365 monitoring and remediation of servers and network devices
  • Preventive maintenance on
  • Microsoft Exchange
  • Microsoft SQL Server
  • Operating System and Active Directory
  • Verification of anti-virus updates
  • Log management
  • Backup verification and remediation
  • Log-on/log-off activity verification
  • Patch management and service pack installation
  • Spyware/Trojan/virus detection & removal
  • Includes anti-virus and anti-spy software
  • Executive Management Summary reports

Executive Management Summary Reports

  • Executive Summary Report automatically generated monthly
  • Other reports available on demand
    • Detailed Executive Summary Report
    • Preventative Maintenance Report
    • Hot Fix Deployment Report
    • Network Vulnerability Assessment Report
    • Server and Device Health Report
    • Server and Device Availability Report
    • Asset Summary and Change Report
    • Veritas Backup Report